• Official The Art of Service E-Learning is designed for self-motivated learners as a guided, self directed, interactive learning experience.
• The Art of Service E-Learning delivers training right to the desktop; which makes it easier to incorporate learning into individual schedules.
• You are in control of your own pace and learning experience. You can study where-ever and whenever you want.
• In addition you also have access to our private instructor! You can contact the instructor for as many times as you need or want.
• The instructor is monitoring your progress in the background and gives you a ‘nudge’ when they feel you are falling behind.
• The instructors can be contacted via the forum in the elearning environment, as well as email, skype and phone.
• The Art of Service E-Learning delivers value by providing a cost-effective, flexible means of acquiring knowledge and skills on ITIL® and IT service Management subjects.
• Learners can assess their knowledge before and after training, as well as track their progress and save their learning history.

Actual Proof of The Art of Service’s Track Record

1. The global pass rate for the most popular ITIL v3 intermediate course, SOA, is 72%. For exam candidates that have taken their Service Offerings and Agreements (ITIL v3 Intermediate SOA) course with The Art of Service it is an astounding 90%.
2. The global pass rate for ITIL v3 Managers Bridge is 69%. For exam candidates that have taken their Service Offerings and Agreements (ITIL v3 Intermediate SOA) course with The Art of Service it is 80%.
3. The global pass rate for ITIL v3 Service Strategy is 71%. For exam candidates that have taken their Service Strategy (ITIL v3 Intermediate SS) course with The Art of Service it is 100%.
4. The global pass rate for ITIL v3 Service Design is 72%. For exam candidates that have taken their Service Design (ITIL v3 Intermediate SD) course with The Art of Service it is 100%.
5. The global pass rate for ITIL v3 Service Transition is 59%. For exam candidates that have taken their Service Transition (ITIL v3 Intermediate ST) course with The Art of Service it is 75%.
6. The global pass rate for ITIL v3 CSI is 64%. For exam candidates that have taken their course with The Art of Service it is 100%.
7. The global pass rate for ITIL v3 SO is 78%. For exam candidates that have taken their SO course with The Art of Service it is 100%.
8. The global pass rate for ITIL v3 RCV is 77%. For exam candidates that have taken their RCV course with The Art of Service it is 93%.
9. The global pass rate for ITIL v3 PPO is 81%. For exam candidates that have taken their PPO course with The Art of Service it is 88%.
10. The global pass rate for ITIL v3 OSA is 77%. For exam candidates that have taken their OSA course with The Art of Service it is 92%.
11. The global pass rate for ITIL v3 MALC is 55%. For exam candidates that have taken their MALC course with The Art of Service it is 56%.
12. The global pass rate for ITIL v3 Foundation is 84%. For exam candidates that have taken their course with The Art of Service it is 86%.
13. The global pass rate for ITIL v3 Foundation Bridge is 88%. For exam candidates that have taken their ITIL v3 Foundation Bridge course with The Art of Service it is 95%.

The data demonstrates objectively that The Art of Service’s solution to get their clients ITIL certified (a) works, and (b) works better than anyone else’s.