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IT Certification one-stop-shop
ITIL , ISO/IEC , ITSM, PRINCE2, QualityAssurance,Testing
ServiceDesk, HelpDesk
These certification programs are suitable for any professional or company that’s looking to offer professional-grade IT support service with very little effort. Using the benefits of elearning certification, The Art of Service has helped professionals in all industries move their help desk and customer support operations to the next level. Companies that can attest to the fact that with this book and course, the name of the game is simplification.
Help Desk Analyst Complete Examination Package
Customer Service&Support » ServiceDesk, HelpDesk
This book and certification is for any professional or company that’s looking to offer professional-grade IT support service with very little effort. Using the benefits of elearning certification, The Art of Service has helped professionals in all industries move their help desk and customer support operations to the next level. Companies that can attest to the fact that with this book and course, the name of the game is simplification.
Price:249.00EURHelp Desk Technician Complete Examination Package
Customer Service&Support » ServiceDesk, HelpDesk
Already have some technical knowledge that is or will be utilized in a Help Desk role? Then get this book and its accompanying online course and get certified. The focus of the book is on the high-level practices that are important when providing Help Desk support services, including customer service, IT Service Management and the technical activities that will be performed.
Price:249.00EURHelp Desk Manager - Complete Examination Package
Customer Service&Support » ServiceDesk, HelpDesk
Develop the skills required to manage a high-performing Help Desk, its team, balance workloads and improve efficiency.
This study guide and its accompanying online learning program book focuses on the high-level practices that are important when managing Help Desk support services, including managing staff and teams, as well as the creation and execution of efficient IT Service Management processes.
Everything you need to prepare for the Help Desk Manager certification exam.Price:249.00EUR
Accreditation, Copyright & Trademark Information
*Accredited ITIL training is provided by The Art of Service, a Exin Accredited Training Organisation*
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