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ITIL® 2011

• For you familiar with the ITIL V3, here’s what’s included in ITIL 2011

  If you were caught off-guard by the release of ITIL 2011 in July of this year, and left to ponder on what’s included in it, or perhaps how it might differ from V3, you’re not alone.

• ITIL 2011 Foundation – what is included

  Since the release of ITIL 2011, certain individuals studying for ITIL exams and certifications have expressed anxieties or misgivings about it. This is predominately due to uncertainties about what’s included or has been outright changed in the 2011 edition.  You can lay your fears to rest; the ITIL 2011 is simply an update, revision or expansion of ITIL V3.

• ITIL 2011 and ISO/IEC 20000 working together

  for even better results.
  The latest release of ITIL, the 2011 edition has been revamped to be even more in line with the goals and ideas outlined in the ISO/IEC 20000 standard.

• ITIL® 2011 and Cloud Computing

  There is a lot of talk concerning cloud computing and its’ potential to supplement, or even entirely replace, conventional IT systems. Despite the growing popularity and importance of cloud computing however, little effort has been made toward incorporating it into established methodology guides.
  

• ITIL 2011 - online certification